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Quick Start Guide for Suppliers

Quick Start Guide for Local Orbit Suppliers


You can become as a supplier on a Local Orbit market in one of two ways.

  • The market manager sends you an email invite asking you to join the market.
  • You click the Request an Account link on the market's login page asking to join the market.


EMAIL INVITE

  1. If your market manager initiates the request, you will receive an email invite.
  2. Click the blue Join button in the email to join the market as a supplier. 
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  3. You will be prompted to set your name and password — you can change these later, if desired.
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 REQUEST AN ACCOUNT LINK

  1. You can initiate the request yourself by clicking on the Request an Account link on the front page of the market you wish to join.
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  2. A Registration page opens.
  3. Fill out information on your organization making sure you check the box indicating you are a supplier. Note: You can check the box if you also want to be a buyer in this market. 
  4. Fill out the remainder of the form and Save.
  5. Your market manager will receive your request.
  6. The manager will need to approve your account, which may take a few days.

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THE DASHBOARD

  1. After your account is approved and you login, the first page that opens is the Dashboard page.
  2. A Dashboard provides real-time update summaries of your account. As your sales grow, the dashboard will update automatically with the latest information on total sales, orders, payments due and upcoming deliveries.
  3. The Dashboard page includes an Action bar, which provide dropdown links to different sections and three Quick Links to Orders, Suppliers (if you also are a buyer), and the About page. 
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STEP ONE: UPDATE ORGANIZATION INFORMATION

  1. On the Action bar (to the far right) click on Account > Your Organization. 
  2. If you registered for an account by clicking the Register for an Account link, some of these field may already have been filled out when you completed your registration form.
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  3. Check the name of your organization and edit if necessary.
  4. Add a Profile photo that will appear on your About page for buyers to read about your organization and your policies.
  5. Fill out the Who (information about who you are and your history) and the How (your growing policies).
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  6. Select the Ownership Type in the dropdown.
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  7. Check the box if your organization is Non-profit.
  8. Add any Professional Organization Memberships.
  9. Click the Save Organization button.

STEP TWO: USERS 

  1. Click on the Users tab in the Account section.
  2. Add the email address of anyone else in your organization who will be adding products.
  3. Click the Invite New User button and he/she will be sent an email invite.

STEP THREE: ADDRESSES 

  1. Click on the Addresses tab at the top of your page.
  2. Click the Add New Address button and enter a label for your address, such as the name of your organization (i.e., Sunshine Farm) and additional address information and contact details. This is where you want the market manager to send any payments.
  3. If there is only one address it is considered the default mailing and shipping address.
  4. If your market picks up your products from a physical location, add a shipping address
  5. Since there is now more than one address, indicate which address is the mailing address and which address is the shipping address by clicking the appropriate radio button.
  6. Click Add Address button when information is complete.

STEP FOUR: PAYMENT METHOD

  1. Click on the Payment Info tab.
  2. Click on the Add Payment Method button.
  3. Enter a credit card account if you would like to also buy from this market. 
  4. Click Save the Payment Method button when information is complete.



ADDING PRODUCTS - SUPPLIERS

Adding products takes three steps. Each step is executed on a separate tab.

  1. Product Info tab - name, photo, description, and units 
  2. Inventory tab - quantity available for purchase
  3. Pricing tab - price per unit and price breaks

 STEP ONE: PRODUCT INFO

  1. Click on Products in the actions menu bar to open the Products List page. Note: You can return to the Dashboard at any time by clicking the link in the blue menu bar at the top.
  2. Click on the Add New Product button.

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  3.  You will be taken to the Add Product page and note the action tab name is Product Info.

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  4. Enter the Product Name starting with the item name followed by the variety or type, then any other essential attributes (i.e. Carrots, Oxheart - Certified Organic).
  5. Select the Category by typing a few letters in the Category dropdown to search (i.e. Carrot).
  6. Add an awe-inspiring Photo that accurately represents your product to buyers. Here are some aspects of a great product photo: 
    • it shows the buyer your actual product (not a stock photo)
    • it reflects the comparative size, such as showing this item next to a quarter, ruler, or hand
    • it clearly defines what a single unit looks like (i.e. one bunch of radishes)
    • it displays the inside of the produce, if applicable (i.e. a cut open watermelon)
    • it is square aspect ratio, preferably 400 pixels wide by 400 pixels high

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  7. Click the Choose File button to select a product photo from your hard drive. If you don't add a photo, a default image is inserted. 
  8. Add a Short Description that clearly identifies the product and possibly a special detail. (i.e. Rich orange flesh pumpkin great for roasting).
  9. Add a Long Description that further outlines your product. For example you could talk about the history of the product, best ways to use the product, a recipe, or information that indicates how it is unique. For example, 

    Check out our assortment of winter squash/pumpkin from our certified organic Waialua farm. This harvest is a medley of St. Croix, Seminole, and "Chinese Pumpkin" varieties. Skin color varies from green to tan and all have a rich orange flesh that is great for roasting, soups, pies, etc. Each pumpkin weighs between 6 and 12 pounds.
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  10. If you are offering animal products, many buyers are interested in how they were raised and what kind of treatment and environment they lived in.
  11. If your product is Certified Organic, check the box, but it is best if you also include  the words Certified Organic at the end of the Product Name (i.e. Avocado, Bombucha - Certified Organic).
  12. Add the Unit type (i.e. Quart, Pounds, Ounces, Stalks, Pieces). You can offer different units for the same product by clicking "Add Unit" when editing a product. Note, the "Add Unit" link is only visible when editing an existing product. (i.e. Bibb Lettuce - Head)
  13. Optional: Enter a short Unit description if a particular product unit needs further clarifying, such as defining Bunch ("4-6 stalks each") or Case ("25 lbs each"). Warning: This is not where you enter the number of units you have available for sale.
  14. Optional: Add a Product Code if your internal process use a coding system (i.e. KALE-002)
  15. The "More product info" or Where, Who, How is checked by default and will auto-fill from the Supplier's profile. Leave this box checked unless your product has a different Where, Who, or How than the default.
  16. Your product will be available automatically on all market Delivery Times. You can choose to only offer this product on specific delivery days, if your market allows it.
  17. If you participate in more than one Market, you might see delivery days listed separately. In that case, use the check-boxes to select which delivery options you want.

    Example of completed Product page below.
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  18. When you are finished, click the Save and Continue button at the bottom
  19. Click on the Inventory tab in your Action bar.

STEP TWO: INVENTORY TAB

  1. On the Inventory tab (on the Add Inventory page), enter the Quantity of units available for upcoming deliveries. Enter "0" if that product unit is currently unavailable. Note: You'll see a checkbox "Show Advanced Inventory Options" but until you get comfortable with inventory, leave it unchecked. Use the edit button if you need to modify. Save.

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  2. Click the Continue to Pricing button. 
    Example of completed Inventory page below.
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    STEP THREE: PRICING TAB
  1. On the Pricing tab (on the Add Prices page), add the Net Price (what the supplier want to be paid) or the Sale Price (what you want the buyer to pay). The Market Fee is added automatically.
  2. Click the Add button to complete the process for this unit.

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  3. By default, Market prices are set for All Buyers. You can set up special prices for particular buyers by selecting their Organization in the Buyer dropdown on the left (only available in Grow and Accelerate plans).
  4. If you want to add volume pricing, such as a special rate if they buy 6 units instead of 1 unit, click the Add Price link to add another price entry for the same product.
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  5. Set the minimum quantity required for that reduced price. In this example, there is one price row at $7.71/jar net price for a Min Qty of 1 but add another price row for volume (i.e. $7.32/jar net price for a Min Qty of 6).
  6. Click the Add button to add this new price entry.
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  7. Click on Add Another Product button at the bottom if you want to add a different product.
  8. After you have completed all entries, click on Return to the Product List link at the bottom to see a listing of all the products you entered. This is also where you can update your inventory weekly.
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UPDATE INVENTORY THE EASY WAY

  1. The Products Page is where all your products are listed.
  2. The easiest way to access the Products page if you are on another page is by first clicking on the Dashboard link that is displayed at the top of every page.
  3. After the Dashboard page open, click on the Products action tab.
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  4. The Products page opens with a list of all your products and the current inventory numbers.
  5. Scroll through the list or use the Search Products filter to find specific products.
  6. In the box under Available, the current number of units is displayed.
    2018-03-18_17-55-10.png
  7. Click in the box to update the new inventory number. Save.

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